Return Policy
If you are not satisfied with your purchase you may return for a full refund/exchange/store credit
** Extended return policy: In response to the holiday season and Canada Post strike, we now offer a 60-day return period from the date of delivery. This provides sufficient time for post-holiday returns and potential resolution of the Canada Post situation.
Unworn, unaltered and unwashed merchandise with all tags attached and in original condition within 60 days from date of delivery. A pre-paid return label will be provided to you by e-mail upon request.
- All sale Items are final sale, exchanges and store credits only, no refunds.
- Return shipping label fee of $5.00 will be deducted from returns for refunds.
- Return shipping labels for exchanges & store credits will remain free
- Store credits can be used at any time, they do not expire. We will e-mail you a gift card with a code to enter at checkout in 'discount codes or gift cards'.
To process a return, please follow these simple instructions:
- Please have your order number and e-mail ready. Click Here to begin your return process.
- We will issue you an authorized return number and include a free shipping label by e-mail. Do not return any item without a return authorization number.
- Please print your label and drop off your package to the nearest USPS (in the US) or Canada Post office (in Canada).
- We will process your return/exchange within 5-7 days from date of delivery.
International Returns (Outside US & Canada)
Returns outside of the United States and Canada are subject to a $20.00 deduction from the total refund. We will provide a return label with Fed Ex International by e-mail as per your request. Once items are received and a refund is issued, we will deduct $20.00 from the total amount.